PRIVACY POLICY

Carina Meyer Interior Design Last updated 25 May 2026

  1. INTRODUCTION

Carina Meyer Interior Design respects your privacy and is committed to protecting your personal information.  This Privacy Policy explains how we collect, use, store, share and protect personal information obtained through our website, email enquiries, contact forms and related communications.

This policy is intended to support compliance with the Protection of Personal Information Act, 4 of 2013 (POPIA), and other applicable South African laws.

  1. RESPONSIBLE PARTY

Business name:  Carina Meyer Interior Design

Website: carinameyerinteriors.co.za

Email:  carina@carinameyerinteriors.co.za

Telephone: 083 256 7133

  1. PERSONAL INFORMATION WE COLLECT

We may collect personal information that you voluntarily provide to us, including:

  • name and surname;
  • email address;
  • telephone or mobile number;
  • project location or general project area;
  • information about your interior design requirements, property, budget, style preferences or project brief;
  • photographs, plans, drawings or other information that you choose to send to us; and
  • any other information that you provide through a contact form, email, WhatsApp link, telephone call or other communication.

We may also collect limited technical information when you use the website, such as your IP address, browser type, device information, pages visited, date and time of visit, referral source and cookie preferences, depending on the technologies used on the website.

  1. HOW WE COLLECT PERSONAL INFORMATION

We usually collect personal information directly from you when you submit a contact form, request a quotation, send an email enquiry, subscribe to updates, communicate with us, or provide project information.  In limited cases, information may be received from service providers, website tools, analytics providers or third-party platforms that help operate the website.

  1. PURPOSE OF PROCESSING

We may use your personal information for the following purposes:

  • to respond to enquiries and requests for information;
  • to arrange consultations, prepare quotations, proposals or project scopes;
  • to provide interior design, decorating or related project services;
  • to communicate with you regarding your project, appointment, quotation or account;
  • to manage suppliers, contractors or service providers where necessary for a project;
  • to keep business, accounting and administrative records;
  • to improve the website, services and client experience;
  • to send updates or marketing communication where permitted by law and where you have not opted out; and
  • to comply with legal, tax, accounting or regulatory obligations.
  1. LEGAL GROUNDS FOR PROCESSING

We process personal information only where there is a lawful basis to do so.  This may include your consent, the need to take steps at your request before entering into an agreement, performance of a contract with you, compliance with a legal obligation, protection of a legitimate interest, or another basis permitted by POPIA.

  1. DIRECT MARKETING AND NEWSLETTERS

We will not send direct marketing emails, SMS’s or similar electronic marketing communications to you unless permitted by law.  Where required, we will ask for your consent before sending marketing communications.  You may unsubscribe or opt out of marketing communications at any time.

If the website includes a newsletter or mailing list, subscription must be voluntary and separate from any general enquiry form.

  1. SHARING OF PERSONAL INFORMATION

We do not sell personal information.  We may share personal information only where reasonably necessary, including with:

–          website hosting, email hosting, IT support and website maintenance providers;

–          suppliers, contractors, installers or service providers involved in a project;

–          accountants, legal advisers or professional advisers;

–          analytics, security, form-processing or communication services providers used by the website; and

–          public authorities, regulators or other parties where required or permitted by law.

Where personal information is shared with service providers, expect them to process it lawfully, confidentially and only for the purpose for which it was provided.

  1. COOKIES AND SIMILAR TECHNOLOGIES

The website may use cookies and similar technologies to enable the website to function, remember preferences, analyse website usage and, where applicable, support marketing or embedded content.  Further information is provided in our Cookie Policy.

  1. SECURITY

We take reasonable technical and organisational measures to protect personal information against loss, misuse, unauthorised access, disclosure, alteration or destruction.  These measurements may include access controls, password protection, secure hosting, backups and limiting access to information on a need-to-know basis.

However, no method of electronic transmission or storage is completely secure and we cannot guarantee absolute security.

  1. INTERNATIONAL TRANSFERS

Some website, email, hosting, analytics or cloud services providers may process or store information outside South Africa.  Where this occurs, we will take reasonably practicable steps to ensure that personal information remains protected in accordance with applicable law.

  1. RETENTION OF PERSONAL INFORMATION

We retain personal information only for as long as reasonably necessary for the purposes for which it was collected, including to provide services, respond to enquiries, maintain business records, comply with legal obligations and resolve disputes.  When personal information is no longer required, it will be deleted, de-identified or securely archived where appropriate.

  1. YOUR RIGHTS

Subject to applicable law, you may request to:

  • access the personal information we hold about you;
  • correct or update your personal information;
  • object to certain processing of your personal information;
  • withdraw consent where processing is based on consent;
  • request deletion or destruction of personal information where legally permitted; and
  • opt out of direct marketing communications.

To exercise these rights, please contact us at carina@carinameyerinteriors.co.za.  We may need to verify your identity before responding to a request.

  1. COMPLAINTS

If you believe that your personal information has been processed unlawfully, please contact us first so that we can try to resolve the matter.

  1. THIRD-PARTY LINKS AND PLATFORMS

The website may contain links to third-party websites or platforms, such as Instagram, Facebook, Pinterest, Google Maps, YouTube, WhatsApp or supplier websites.  We are not responsible for the privacy practices, content or security of third-party websites or platforms.

  1. CHANGES TO THIS PRIVACY POLICY

We may update this Privacy Policy from time to time.  The latest version will be published on the website and will apply from the date of publication, unless stated otherwise.

  1. CONTACT DETAILS

For questions about this Privacy Policy or how we handle personal information, please contact:

Carina Meyer Interior Design
Email:  carina@carinameyerinteriors.co.za
Telephone:  083 256 7133